Point of Contact

Vibe headquarters

14131 N Rio Vista Blvd. Peoria, Arizona 85381

Email

helpdesk@firesideind.com

Phone number

+1 623 207 9333

FAQ

If you need to change your order please reach out to us as soon as possible! Most orders ship within 12 business hours and once your order is out the door its much harder to make any changes. 

You should receive a tracking number for your order once the label has been created. In the moments after receiving your tracking number the website may not show any tracking information. Check back after a couple minutes to get accurate tracking data

Those confirmation emails send out automatically after your order is placed. If you did not receive a confirmation email check your spam folder first. Sometimes those confirmations can get caught there. If you don't see that confirmation email in the spam folder please give us a call and we'll confirm your email address and resend that confirmation! 

Custom laser etching is available with a minimum order of 20 units. You can find more information about customization by clicking the button below. 

Customization Info

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